Our Policies

Corporate Social Responsibility:
Safeguarding our Future

Integral to our services and policies is our commitment to Corporate Social Responsibility. Sustainability is fundamental to our core values and operations of the business. We recognise that we can drive positive change for employees, customers, communities and the environment through our philanthropic activities.
We have developed a number of policies to assist us in achieving our objectives and have achieved ISO 9001, ISO 14001, OHSAS 18001 and ISO 27001 certification.
In pursuit of our CSR objectives, we encourage our team to make a positive impact on the environment and our stakeholders including clients, employees and the local community. It is evident in our own policies how we approach CSR as a 21st century organisation.

Environmental Policy
The S2 Partnership Ltd is a health, safety and environmental consultancy and this policy applies to all our consultancy operations and our office activities, including the development, maintenance and support of our RiskWise software.
We recognise that what we do today affects the environment of both current and future generations and we are therefore committed to continuous environmental improvement. Our aim is to ensure that our work is undertaken in such a manner as to have minimum impact on the environment in which we operate and, where possible, enhance the environment in which we work and operate.
In pursuit of our environmental objectives, we shall:
  • Identify the aspects of our business that will have an impact on the environment
  • Set appropriate targets to reduce our environmental impacts and enhance the environment we operate in
  • Engage with our employees to comply with environmental legislation, regulations, client requirements and best practice
  • Prevent pollution and contamination
  • Measure and manage energy consumption
  • Minimise the use of resources (materials, fuel and energy) thereby reducing waste
  • Re-use and re-cycle waste materials where possible
  • Give our clients clear advice about the environmental aspects of their portfolios
  • Encourage and influence our clients, contractors and suppliers to work with us in securing beneficial change in our shared environmental impacts
Our Environmental Management System conforms to the requirements of ISO14001:2015 and assists us in achieving our environmental objectives. We expect all our employees and persons working on our behalf to understand and take ownership of their elements of the system. The Directors, Managers and Employees of S2 Partnership join in this commitment to the operation of our environmental management programme and the achievement of our objectives and targets.
Quality Management Policy
The S2 Partnership Ltd is a health, safety and environmental consultancy and this policy applies to all our consultancy operations and our office activities, including the development, maintenance and support of our RiskWise software.
Our quality objectives are:
  • To exceed the expectations of our clients
  • To achieve and improve various Key Performance Indicators (KPI’s) to ensure that our clients have timely and accurate information
  • Sell and support internet software which is available and fit for purpose
  • To continuously improve the quality of services that we provide to our clients and, as such, this quality management system
In pursuit of our quality objectives we shall:
  • Identify the aspects of our business that have an impact on the quality of our service
  • Work to a business process model and identify clear procedures
  • Be proactive in identifying any deficiencies affecting the quality of our service and take appropriate action
  • Meet and where possible exceed internal key performance indicators
  • Report to clients on our performance at agreed intervals
  • Communicate our policy and procedures with our employees and associates
  • Carry out internal audits of our quality management system on a regular basis
Our Quality Management System conforms to the requirements of ISO 9001:2015 and assists us in achieving our quality objectives. We expect all our employees and persons working on our behalf to understand and take ownership of their elements of the system. The Directors, Managers and Employees of S2 Partnership join in this commitment to the operation of our quality management programme and the achievement of our objectives and targets.
Health & Safety Policy
At the S2 Partnership, it’s our business to care about Health & Safety and we spend every day helping manage and reduce risk for our clients across the World.
Our approach is no different in our own camp. We have achieved OHSAS 18001 certification, the internationally recognised assessment specification for our occupational health & safety management system.
We strive to provide and maintain safe and healthy working conditions, doing all that we reasonably can to ensure that:

  • sites, plant and equipment are kept in a safe condition
  • working practices are safe
  • employees and others under our control receive encouragement, information and support to enable them to carry out their work with regard for their own and others’ safety
  • safety factors are properly taken into account when any changes are made to our operation or when new work equipment is used.
  • we comply with all applicable legislation
  • continually improve the health & safety management system

We encourage employees and others under our control to be actively involved in maintaining the safest possible operating conditions and practices.  Where safety responsibilities are shared, we communicate and co-operate with others.  We are committed to continuously improving our health and safety performance through the setting and achieving of health and safety objectives, and carry regulars review of our policy to ensure that we maintain high standards of health and safety.

Equal Opportunities and Employment Policy
We are committed to equal opportunities in employment, encouraging and supporting diversity across our workforce. It is our policy to treat all employees fairly and equally regardless of race, religious beliefs, political opinions, creed, colour, ethnic origin, nationality, marital/parental status, sex, sexual orientation, age or disability.
Our employees are very valuable to us and we believe in training and investing in our people to excel within their roles and deliver excellent products, services, solutions and experiences to our clients.
Ethics Policy
We seek to build long-term, valued relationships with our clients, working in partnership to deliver intelligent risk management solutions.
Key to our operations is our commitment to honest and proper business operations, independence and impartiality of advice and acting ethically, fairly and with complete integrity at all times.
Information Security Management System (ISMS) Policy
At the S2 Partnership, we are committed to the security of customer data and the protection of company’s information assets. To this end, we have established an Information Security Management System that operates all the processes required to identify the information we need to protect and how we must protect it.
Since gaining the ISO 27001 accreditation it is the policy here at the S2 Partnership:
  • Information is only accessible to authorised persons from within or outside the company
  • Confidentiality of information is maintained
  • Integrity of information is maintained throughout the process
  • Disaster Recovery plans are established, maintained, and tested
  • All personnel are trained on information security and are informed that compliance with the policy is mandatory
  • All breaches of information security and suspected weaknesses are reported and investigated
  • Procedures exist to support the policy, including virus control measures, passwords, and continuity plans
  • Business requirements for availability of information and systems will be met
  • All managers are directly responsible for implementing the policy and ensuring staff compliance in their respective departments
Our Information Security Management System conforms to the requirements of ISO 27001:2013 and assists us in achieving our Information Security objectives. This policy has been approved by the company directors and is reviewed by the management review team annually.
LCA Registration
As part of your obligations to comply with current legislation and codes of practice governing the control and management of legionella (COSHH, RIDDOR, HSWA, MHSWA, Notification of Cooling Towers and Evaporative Condensers Regulations, ACOP L8). The following is required from clients for water systems that they manage:

  1. The need to carry out a suitable and sufficient risk assessment
  2. The need to prepare a scheme for preventing or controlling the risk
  3. The need to implement, manage and monitor precautions
  4. The need to keep records of the precautions
  5. The need to appoint a person to managerial responsibility

It is the client’s responsibility to maintain all records pertinent to the control of legionella on site and to determine where these records will be kept. Records are to be maintained for a period of five years
Our team of dedicated and professionally trained staff, ensure the ability to deliver a comprehensive and effective water management service, including the following key services for which S2 Partnership currently hold Legionella Control Association Registration :
• Legionella risk assessments for domestic and cooling tower systems
• Independent water sampling
• Training Courses
• Independent Consultancy Services

The S2 Partnership Registration Certificate can be viewed here.
To see a current copy of the Legionella Control Association Code of Conduct which S2 Partnership comply with click here.